At EliteNet, we redefine the standards of connectivity, offering unparalleled internet solutions tailored to elevate your digital experience. As a premier provider of cutting-edge internet services, we pride ourselves on delivering seamless, high-speed connectivity that transcends boundaries and empowers you to explore the limitless possibilities of the digital world.
What type of internet service does your company provide?
We provide affordable and reliable internet services, including broadband, Wi-Fi, and fiber-optic connections.
What areas do you cover?
We strive to expand our coverage to reach as many customers as possible. Currently, we provide services in Juja
Kitengela
Ruiru
Kenyatta Road
Weitethie
Athi River
Syokimau.
What internet speed options do you offer?
We offer various internet speed options to cater to different needs, ranging from basic browsing speeds to high-speed plans for streaming and gaming.
Are there any data caps or usage limits on your plans?
We offer unlimited data plans with no caps or usage limits, allowing you to enjoy uninterrupted internet access without worrying about overage charges.
Do I need to sign a contract for your services?
We offer both contract and no-contract options to give our customers flexibility. You can choose the option that best suits your needs.
What equipment is required for installation, and is there a fee for it?
Depending on the type of service you choose, you may need a modem, router, or other equipment. We provide installation assistance, and there may be a one-time equipment fee or rental charge.
How quickly can I get connected after signing up for service?
We strive to expedite the installation process and get you connected as soon as possible. Installation times may vary depending on factors such as location and equipment availability.
What happens if I experience technical issues with my internet connection?
Our dedicated support team is available to assist you with any technical issues you encounter. You can reach out to us via phone, email, or online chat for prompt assistance.
Do you offer additional services such as TV or phone bundles?
At the moment, we focus primarily on internet services. However, we’re continuously exploring opportunities to enhance our offerings and provide more value to our customers.
What payment options do you accept for internet services?
We accept various payment methods, including mobile money transfers, bank transfers, credit/debit cards, and cash payments at designated locations for your convenience.